STORE POLICY

CUSTOMER CARE

We want our customers to have a great experience - that means the human customers too. 

 

The more we understand the needs of your fur family and how our products can match up the better we can be sure you all get a great experience. So, please tell us about your pets - send us a photo and become a friend of Brown Dawg. 

Let us know if you think we can do something better - delivery, packaging, payments. Drop us an email or give us a call. 

PRIVACY & SAFETY

We do not collect information related to your banking or payment details. We do use third-party banking to verify payment - credit card or Pay Pal - which means we do not see or hold any of your information. We will not asking for banking details by email. 

We do hold your delivery address, email and phone number if you have registered on our site as a member or subscriber. We will not share or sell your information to any third party for any marketing purposes. 

 

We do not ever ask for you to respond to any emails by clicking any links. 

WHOLESALE INQUIRIES

 

We do have some amazing sources for grass fed, humanely raised beef and we might even be enticed to share some with like minded partners. What do we mean by like minded? Quality, safe, products that help pet families take super good care of their animals. We welcome wholesale enquiries at hello@browndawgbites.com 

 

PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Offline Payments

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